• Responsible of Quality Assurance for our product.
• Contacted Decision Makers by the phone in EGY business.
• Promoted new market services to businesses in EGY.
• Learning more about the products and answered other analyst's questions.
• Handling the customer issues.
• Winning back the customer.
• Convincing the customer by highlighting the product's advantages and telling the customer that you put yourself in his position, give him options to help him out.
• Leading a team.
• Competing, which generates success.
• Working under any circumstance, around the clock.
• Working in different markets.
• Giving branch meetings.
• Evaluating new applicants.
• Training new representatives.
• Report writing.
• Persuasion skills.
• Organizing and managing multiple projects.
• Experience in the communications industry.
• Customer service skills (friendly, courteous and helpful).
• Ability to deal with local & foreign customers & agents either through Tele. Conversation or direct contact.
• Developing concepts and artwork, creating graphic design solutions from concept through to completion.
• Responsible for developing and creating both digital and print design for a wide range of print and online campaigns, publications and advertising.
• Managing, producing and designing projects from brief to fulfilment.
• Designing & creating marketing & e-marketing materials on a range of projects. Ensuring consistency in a client’s corporate and promotional brands.
• Presenting finalized ideas & concepts to clients, colleagues and senior managers.
• Answering queries from clients.
• Creating original artwork for short and long term projects.
• Involved in designing advertisements, brochures, handouts, flyers and online graphics.
• Working with a range of media, including photography, to create final artwork.
• Designing pitches and presentations for the sales teams.
• Keeping up to date with new software, post-production techniques & industry trends.
• Producing graphic content for site re-skins, page layouts, email designs, site graphics & static & Flash banners.
• KEY SKILLS AND COMPETENCIES Innovative, highly creative, good at thinking 'out of the box'.
• Keeping abreast of relevant new techniques in design software, media & photography.
• Experience with catalogue, brochure and magazine design.
• Willingness and ability to work independently and as part of a team.
• Able to work under pressure, meet deadlines and multitask.
• A very good knowledge of HTML and CSS.
• Highly organized and able to priorities own work schedule.
• Able to work within brand and design guidelines.
• Excellent graphical skills, creative flair and good color sense.
Helwan University for: Physical Education.
Major Degree: Bachelor of B.Sc. Physical Education with a general grade.
Average of four years: Very Good.
The last year : Excellent
Cairo International School
I can utilize my skills by being a key and an effective team player with unlimited loyalty and commitment.